Non-Discrimination Policy

Non-Discrimination in Medical Center Services and Benefits/Language Assistance Notice Informing Individuals about Nondiscrimination and Accessibility  Requirements and Nondiscrimination Statement:   

 

Discrimination is Against the Law

 

Cumberland River Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Cumberland River Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.   

 

Cumberland River Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpretersor or interpreting services 
  • Written information in other formats (large print, audio, accessible electronic formats, other formats) 
  • Provides free language services to people whose primary language is not English, such as:  Qualified interpreters
  • Information written in other languages  

 

If you need these services, contact:

 

Cumberland River Hospital at 931-243-3581(ask to speak with the Director of Nursing or the charge nurse).   

 

If you believe that Cumberland River Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:   

 

Becky Robertson, 

1 Medical Center Blvd

Cookeville, TN, 38501 

Phone: 931-783-2448 Fax: 931-783-2094

Email: blrobertson@crmchealth.org  

 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance,  Becky Robertson, Director of Compliance, Privacy, and Information Security is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:   

 

U.S. Department of Health and Human Services 

200 Independence Avenue, SW Room 509F, HHH Building

Washington, D.C. 20201 

1-800-368-1019, 800-537-7697 (TDD)   

 

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html  

CRH provides language assistance services free of charge. If you need assistance, please call 1-931-243-3581.  

 

Spanish:  Atención: Si usted habla español, puede utilizar los servicios de soporte de idiomas de forma gratuita para usted. Llame al (1-931-243-3581).  

 

Arabic:  انتباه: إذا كنت تتكلم العربية، يمكنك استخدام خدمات دعم اللغة مجانا لك. دعوة (1-931-243-3581). antabaha: 'iidha kunt tatakallam alearbiata, yumkinuk aistikhdam khadamat daem alllughat majana laka. daewat (1-931-243-3581).  

 

Chinese:  注意:如果你说中国话,你可以免费使用的语言支持服务给您。致电1-931-528-2541). Zhùyì: Rúguǒ nǐ shuō zhōngguó huà, nǐ kěyǐ miǎnfèi shǐyòng de yǔyán zhīchí fúwù gěi nín. Zhìdiàn (1-931-243-3581).  

Vietnamese:  Chú ý: Nếu bạn nói tiếng Việt, bạn có thể sử dụng các dịch vụ hỗ trợ ngôn ngữ miễn phí cho bạn. Gọi (1-931-243-3581).  

 

Korean:  주의 : 당신이 한국어를 말할 경우, 당신은 당신에게 무료 언어 지원 서비스를 사용할 수 있습니다. (1-931-243-3581)로 전화하십시오. juui : dangsin-i hangug-eoleul malhal gyeong-u, dangsin-eun dangsin-ege mulyo eon-eo jiwon seobiseuleul sayonghal su issseubnida. (1-931-243-3581)lo jeonhwahasibsio.  

 

French:  Attention: Si vous parlez français, vous pouvez utiliser les services de support de langue gratuitement pour vous. Appelez le (1-931-243-3581).  

 

Laotian:  ເອົາໃຈໃສ່: ຖ້າຫາກວ່າທ່ານເວົ້າພາສາລາວ, ທ່ານສາມາດໃຊ້ບໍລິການສະຫນັບສະຫນູນພາສາການຟຣີສໍາລັບທ່ານ. ໂທຫາ (1-931-243-3581). aochaisai  thahakva than vaophasalav  thansamad saibolikan sanabsanun phasa kan fri soalab than othha 19312433581  

 

Amharic:  እትተንቲን፡ ፍ ዮ ስፐክ እምሃሪች፣ ዮ ቻን ሰ ትሀ ላንጓገ ሱፕፖርት ሰርቬስ ፍረ ፍ ችሃርገ ቶ ዮ። ጫልል 1-931-243-3581።  

 

German: Achtung: Wenn Sie Deutsch sprechen, können Sie die Sprachunterstützung Dienste kostenlos zu Ihnen. Rufen Sie (1-931-243-3581).  

 

Gujarati:  ધ્યાન: તમે ગુજરાતી બોલે તો, તમે ભાષા આધાર સેવાઓ વિના મૂલ્યે ઉપયોગ કરી શકો છો. (1-931-243-3581) પર ફોન કરો.  

 

Dhyāna: Tamē gujarātī bōlē tō, tamē bhāṣā ādhāra sēvā'ō vinā mūlyē upayōga karī śakō chō. (1-931-243-3581) para phōna karō.  

 

Japanese:  注意:あなたが日本語を話す場合、あなたはあなたに無料で言語サポート・サービスを使用することができます。1-931-243-3581を呼び出します。

 

Chūi: Anata ga nihongo o hanasu baai, anata wa anata ni muryō de gengo sapōto sābisu o shiyō suru koto ga dekimasu. 1 - 931 – 243-3581 o yobidashimasu.  

 

Tagalog:  Attention: Kung magsalita ka Tagalog, maaari mong gamitin ang mga serbisyo language support nang walang bayad sa iyo. Tumawag 1-931-243-3581.  

 

Hindi:  ध्यान दें: आप हिंदी बोलते हैं, तो आप आप के लिए भाषा समर्थन सेवाओं के प्रभार से मुक्त कर सकते हैं। 1-931-243-3581 को बुलाओ। dhyaan den: aap hindee bolate hain, to aap aap ke lie bhaasha samarthan sevaon ke prabhaar se mukt kar sakate hain. 1-931-243-3581 ko bulao.  

 

Russian:  Внимание: Если вы говорить на русском, вы можете использовать языковую поддержку услуги бесплатно для вас. Позвоните 1-931-243-3581.

 

Vnimaniye: Yesli vy govorit' na russkom, vy mozhete ispol'zovat' yazykovuyu podderzhku uslugi besplatno dlya vas. Pozvonite 1-931-243-3581.  

 

Persian:  توجه: اگر شما فارسی صحبت، شما می  توانید از خدمات پشتیبانی از زبان رایگان به شما استفاده کنید. پاسخ 1-931-243-3581.

 

Farsi: توجه: اگر شما فارسی صحبت می کنند، شما می توانید از خدمات پشتیبانی از زبان رایگان به شما استفاده کنید. پاسخ 1-931-243-3581.  

 

Section 1557, Part of the Affordable Care Act, prohibits discrimination on the basis of race, color, national origin, sex, sexual orientation or identity, or disability.  

 

Contact the Director of Compliance with questions or concerns: 931.783.2448